Privacy policy

This Privacy Policy describes how Solidarity Ointments collects, uses, and discloses your information when you use our website and services. We value your privacy and are committed to protecting your personal data.

 

1. Information We Collect We collect information you provide directly to us, such as your name, email address, shipping address, payment information, and any other information you choose to provide. We also collect information automatically when you use our site, such as your IP address, browser type, and device identifiers.

2. How We Use Your Information We use the information we collect to fulfill orders, provide customer service, improve our products and services, communicate with you about promotions and updates, and comply with legal obligations. We may also use your information to personalize your experience on our site.

3. Sharing Your Information We do not sell your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential. We may also share information when required by law.

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Klaviyo to manage our email marketing and popup forms. By subscribing to our list, you agree that your information will be transferred to Klaviyo for processing.

4. Cookies and Tracking Technologies We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand user behavior. You can control the use of cookies through your browser settings.

5. Data Security We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights You have the right to access, correct, update, or delete the personal information we hold about you. To exercise these rights, please contact us using the contact information below.

7. Changes to This Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Changes are effective when posted on this page.

8. Contact Us If you have any questions about this Privacy Policy, please contact us at privacy@solidarityointments.com.